Warehousing & Fulfillment

Å®ÓÅÖ±²¥ client publishers benefit from our centralized facility in Ashland, Ohio, which ships large and small orders to accounts domestically, and works with Baker & Taylor’s Momence warehouse to ship orders internationally.

Data and Reporting


Å®ÓÅÖ±²¥ has a sophisticated portfolio of systems and data processing capabilities that allow seamless communication among our warehouses and business facilities.

In addition, Å®ÓÅÖ±²¥ client publishers have access to real-time information regarding inventory, sales, returns, and revenues through the Å®ÓÅÖ±²¥ Publisher Dashboard. Customizable reports, detail drill-down, and the ability to create an unlimited number of users and set permissions for what those users see and modify are among the features of this robust publishing management tool.

Warehousing & Fulfillment Services

Order processing

Pick, pack and ship

EDI and ASN communications

Returns processing

Re-stocking of salable inventory

Damaged and hurt book tracking

Direct-to-Consumer Fulfillment

Å®ÓÅÖ±²¥ client publishers have the option to tie into the Å®ÓÅÖ±²¥ system with an existing web shopping cart or utilize the Å®ÓÅÖ±²¥ shopping cart — both offering a seamless D2C experience.

Rapid Replenishment Program

The Å®ÓÅÖ±²¥ Rapid Replenishment Program leverages available inventory in both publishers’ warehouses and distribution centers and the five Å®ÓÅÖ±²¥ service centers to ensure titles are efficiently stocked throughout the United States. Customers receive inventory within 48 hours as opposed to the 2-3 week standard, facilitating the widest title assortment possible to the market. For more information, contact Beth Reiser at beth.reiser@baker-taylor.com.

Interested in book warehousing and fulfillment with Å®ÓÅÖ±²¥?

Å®ÓÅÖ±²¥ would serve as a publishing partner under a warehousing and fulfillment agreement, handling practical operational functions such as order processing, invoicing, collecting, and customer service.

Å®ÓÅÖ±²¥ welcomes all inquiries but is very selective when evaluating potential publishers.

The publishers in which Å®ÓÅÖ±²¥ is most interested are those who:

  • Have an established publishing program
  • Consistently release new titles each season or on a regular, ongoing basis
  • Demonstrate committed adherence to the industry’s basic solicitation requirements and deadlines
  • Understand where titles fit into the retail landscape
  • Know the competition and target consumer(s)
  • Are prepared to compete in target market(s) in collaboration with Å®ÓÅÖ±²¥
  • Will work with Å®ÓÅÖ±²¥ to agree upon mutual targets/expectations
  • Can support titles through marketing/publicity

Those with publishing programs that satisfy this criteria are encouraged to email Tony Proe at tproe@btpubservices.com for more information.